All returns or exchanges require a Return Authorization. Please call 800-688-6689 Monday-Friday between the hours of 10am and 5pm CST to request a Return Authorization. There will be no return on books. Returns are accepted within 15 days of purchase. Items must be in saleable condition. Customer is responsible for all shipping fees. The Chalkboard will promptly issue a credit upon inspection of the merchandise. Any merchandise that does not arrive in saleable condition or without a Return Authorization will not be credited.